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Will you please give us the ability to change the shipping cost on the invoices, we don't always want to ADD discounts we also want to be able to change the postage if our buyers request special delivery or signed for after they have pressed the BIN button, I spent ages last night trying to figure it out and it's not possible thus meaning our buyers have to send an extra payment through paypal and that costs us again.
I second this.
We need to be able to increase the postage rates on the invoice if we need to, particularly at this time of year if our customers want to speed up the time for delivery.
I'll third this request as Cornish says, we need to be able to increase the postage rates on the invoice if we need to.
Yes it is I just did a test.Quote:
Originally Posted by buttons-and-bows
All you have to do is enter a negative discount value to increase the shipping cost.
For example if the original postage is shown as £0.75
Set the discount to the £ option then enter -2.05 and the total postage charge will then be £2.80.
Quite logical really. :)
That is useful to know. Why is there no indication to say you can do that ? Obviously Buttons didn't know to put in a minus sign and neither did I so not logical to us ! http://www.pic4ever.com/images/4chsmu1.gif
Ebay have a similar system but they have the plus and minus figures the correct way round, like if you want to add you press+. So you now have to + a discount and - an addition thats really sensible and good to know it's a pity that newbies won't.
Sorry but I am in a bad mood.
I didn't know that either
Buttons, I bought this subject up quite a while ago, but I got shot down with replies that it made total sense :confused:
I asked why you had to ADD + a discount and - an addition. Weird!
(I suppose it does make sense in a daft way, but I think it would be far easier to comprehend if we could MINUS- a discount from the invoice or ADD+ extra )
Twas always thus...Quote:
Originally Posted by cornishmaid1961
It is detailed in the eBid Help (after the auction) section.
So.. lots of us have been selling here for years and never knew this ..... obviously we are all soo stupid - gee thanks guys
BUT what Newbies are going to plough through pages and pages on hints on how to sell here?
... they are mostly used to selling on the River and the Bay and all the many other platforms
so why waste their time for very little return
I didn't think I needed to read them either after selling on here for 12 years:)Quote:
Originally Posted by CarnoustieCats
I don't know. As you seem to think it is a waste of time selling on here yet continue to do so... why don't you tell us why you do it? You may answer your own question in the process.Quote:
Originally Posted by CarnoustieCats
Once again you are deliberately twisting what I wrote. I am selling odds and ends here quite happily.Quote:
Originally Posted by astral276
eBid is a business. Newbies and big sellers are not coming here or if they do they do not stay.
You are such you a sarcastic negative person.You have been ever since I joined. No change there then ...
So I wasn't before you joined? Some connection between the two?Quote:
Originally Posted by CarnoustieCats
I've been registered here for several years but this week decided to buy for the first time. However, a/I personally think the layout needs a makeover; b/I don't find procedures generally straightforward; c/ The invoicing is ridiculous. Have just bought nine items and seller states to await invoice to combine shipping. I have payment requests but it seems I'm expected to pay for shipping nine times! I'm wondering whether to bother. After all, if it clearly states 'combined postage' then in my view I've a right to decline the purchases altogether if this isn't so.
Have you requested a combined invoice from seller yet as they may think you want to bid / buy on more items, if you have then don't pay until they send one and if they don't then the only option is to neg them with a comment you will change the feedback when they send you a combined invoice, if they neg you back i am sure ebid will remove it for you as it's them that's at fault and not you. The other option is to contact ebid and ask them to cancel your bids as no response from seller.
24) How can I add a discount/premium to shipping costs?
SELLER+ customers or SELLER using the "Platinum" feature can add a discount to the shipping cost via the invoice option from the dropdown menu in the After Sale Log (ASL).
Go to "My eBid > My eBid Dashboard > Sold". From the dropdown menu of the item select "Send invoice to buyer". Next to the "Shipping Total" click the "add discount" link. From the resulting options you can select a discount using a percentage or currency basis.
If you wish to add a premium to the invoice and have a valid reason for doing so, you can add a negative shipping or auction discount to increase the associated value.
Quote:
Originally Posted by buttons-and-bows
Just made use of this for a Special Delivery - very useful bit of information.Quote:
Originally Posted by MPS16
Sorry to resurrent this old thread but the problem with the invoice does need sorting, all that is needed is to be able to change the postage value, not increase or decrease it by a value or percentage, just simply change it to the value that you want.
A proper basket like most other sites would be nice as well and easier for the customer to understand as long as it had a prominent message about not paying before receiving a revised invoice for multiple purchases
Some of these old threads are well worth resurecting periodically IMO.
I don't have to combine postage very often but must admit that I usually have to fumble around a bit to get the price I want on the invoice. I thought it was just me and lack of practice -- apparently not as others don't find doing it straight-forward either.
Reversing the "+" and "-" might be good accountancy practice, but it's counter-intuitive, confusing for many and could be improved very easily?
Yes it would be so easy just to change the total postage cost to a value you want, instead of having to add the cost of the multiple items up, adding your revised postage and checking that the total corresponds to what it should be after you have done a minus amount on the postage