Hi - I really should have made my post a lot clearer.
We can all be negative at times - me included - I was referring to those who turn up out of the blue and deliberately start negative threads to get a reaction, not those with genuine complaints.
It happens only once in a while and either they get bored because they dont get the reaction they were after or they get booted.
Honestly - I really dont think your negativity about the invoicing would be a problem - there are way too many other people here complaining about the same thing and we wouldnt have many members left if we got booted for complaining