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Thread: I've not paid my bill ...

  1. #1
    Forum Diehard
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    Default I've not paid my bill ...

    ... apparently!

    Just tried to list some new items and I get a big notice on screen saying my account is on hold because I haven't paid, wait for it, 22 invoices!!!!
    I'm seller+ and when I enquired, ages ago, about the invoices I get I was told they are for my information only.
    Now, when I look it seems it may want me to update my card, but then the outstanding invoices are two years old!

    Looked into updating my card information and it doesn't actually tell me which card I'm registered with at the moment so I can't check to see if it's current.

    This could well be my fault, but 2 years....???

    Anybody got any idea what's happening?

    (PS. I've emailed support but would like to get my new things listed asap)

  2. #2
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    Default

    Okay, so I've registered my current card but it still won't let me sell without paying my invoice via either paypal or...arrrghh.... my card.

    If I pay via my card will they still take out a payment as well since that's what their authorised to do?

  3. #3
    Administrator gazza's Avatar
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    Default

    If you have unpaid invoices and you had a card registered it means your bank did not allow us to take payment using the rebilling method.

    Visit your invoices page and you will see 2 buttons. One for PayPal and one to pay by card.

    Payments won't be duplicated.
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  4. #4
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    Default

    Thanks, Gazza
    I was wondering what the heck was going on.

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