HELP - Charged for Free Lifetime Gold Membership

[kimmywimmy]

Any suggestions please?

I have been charged for ebid FREE Gold Lifetime Membership. I upgraded from Gold weekly to the Free lifetime membership last week when ebid had their promotion, only to find I have been charged £44.99 from my debit card.

I have emailed ebid twice but haven't had a reply.

Has this happened to anyone else and how did you get it resolved?

Thanks

[snitch2000]

The promotion was open on Friday and for that day only, so if you upgraded on any other day you will have been charged full price. I dont think it was Free either I'm sure there was a small charge even on Friday.

[kimmywimmy]

There was definitely a message on ebid homepage last week stating gold lifetime membership was free on that particular day.

I definitely did not authorise the £44.99

[cutpricegoodies]

contact support@ebid.net and they will help.

[kimmywimmy]

Thank you ebid. I am all sorted!